Telegram

Telegram is

Telegram is a cross-platform messaging application founded by entrepreneur Pavel Durov in Russia. It launched for iOS and Android in late 2013 and currently boasts an estimated monthly user base of 550 million.

Telegram's user base tends to gflex anytime one of its major competitors is embroiled in a privacy crisis. What distinguishes Telegram from other messaging apps is its emphasis on privacy, encryption, and an open-source API. There are numerous unauthorized clients available in addition to the official Telegram applications and web interface.

Additionally, it enables the use of various devices with the same account (confirmed via SMS), as well as several accounts on the same device.

Is Telegram safe to use ?

Telegram is generally as safe as or safer than the majority of other messaging apps. While one could argue that WhatsApp's end-to-end encryption of all messaging is the superior option, the company's ties to Facebook may turn privacy advocates away.

Additionally, if you use the "secret chats" option, you will benefit from the same level of end-to-end encryption. Additionally, users in private chats are unable to forward or screenshot messages, and messages can be set to self-destruct.

When a message is deleted, it is also deleted for all other users on the site, and users have the option of deleting not only their own messages, but also those of other users. Additionally, all chats are encrypted, even if they are not end-to-end encrypted.

Why Use Telegram Auto Reply ?

Customers despise waiting or being ignored when sending a message to a company. The majority of them choose to use a messaging channel such as Telegram over email because they anticipate swift and immediate responses.

Late responses create an unfavorable picture of the brand and result in the loss of important leads to competitors that respond promptly. In addition, not all companies can afford to have agents respond to client enquiries around the clock.

What is the best approach for Telegram Business users to handle incoming conversations? Telegram auto reply is the correct response; it is an automated message sent in response to incoming Telegram alerts.

Why utilize the Telegram Auto Reply Bot? There are three reasons to utilize this function: Here are some advantages of Telegram's auto-reply feature:

• Create a favorable first impression by greeting customers in a cordial and attentive manner.
• Manage response time expectations for situations in which there are no available agents.
• Utilize a pre-chat survey to collect consumer information for contact identification or agent follow-up.

As a result, Telegram automated responses contribute to an increase in customer satisfaction, as contacts perceive that they are being addressed to. Now that you are familiar with the fundamentals, we will walk you through the process of configuring a Telegram auto-reply message on respond.io.